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Whether you have questions about our reviews, want to report an issue with a casino, or just want to get in touch, we'd love to hear from you.

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Our Office

181 Steele Road
N17 6YA
London, United Kingdom

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Email Us

info@newcasino.uk.net

We typically respond within 24-48 hours

Response Time

Monday - Friday: 9am - 6pm GMT
Weekend: Limited availability

Urgent inquiries receive priority

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Note

We review casinos independently and do not offer gambling services directly. For casino-specific issues, please contact the casino's support team.

Frequently Asked Questions

How do you review casinos?

We test each casino across multiple criteria including licensing, security, game selection, bonuses, mobile performance, payment options, and customer support. Our team spends hours testing each site to provide honest, comprehensive reviews.

Do you recommend unlicensed casinos?

No. We only recommend casinos licensed by the UK Gambling Commission (UKGC). This ensures you have proper player protection and recourse if issues arise.

Are your reviews biased?

We maintain editorial independence in all our reviews. While we earn commission through affiliate links, this doesn't influence our ratings. We'll always tell you if a casino has problems, regardless of potential earnings.

How often do you update reviews?

We monitor casinos continuously and update reviews whenever there are significant changes to bonuses, terms, or service quality. New casinos are added as they launch in the UK market.

Can I request a casino review?

Yes! If there's a new casino you'd like us to review, send us a message with the details. We prioritize casinos based on player interest and market relevance.

Do you handle customer complaints?

We're not a regulatory body, but we can offer guidance. For disputes with casinos, contact the casino's support first, then escalate to the UKGC if unresolved.